Bonjour,
Le 18 juillet, ils ont fait une communication faisant état d’un retard de lancement de 10 semaines !
Ceci serait dû à des difficultés de production.
Néanmoins sur ce mail, ils parlent de leurs prochaines étapes de communication, et l’un des point concerne « Present Home Assistant », donc ça semble toujours dans le plans.
Ci-dessous la communication en entier:
DELAY ANNOUNCEMENT
user avatar
AquaroCréateur
18 juillet 2024
Thank you to everyone who has been eagerly waiting for our updates. True to our word, we’ve learned about a new timeline, which means that we need to loop you in.
To rip the band-aid off, we are going to have to delay our rollout a bit. Our initial plan was to ship at the end of August. We now know that due to new circumstances, we have to push back our plans by 10 weeks. We understand this is not ideal, but sending out a sub-optimal product is simply not an option.
Now that the headline news is out of the way, let’s dig into the details of why there’s a delay.
Supply-chain Delays: We have been unable to get our electronic microchips in a timely manner. They are a key component that creates a bottleneck in the manufacturing process. We have been in correspondence with our supplier and are working to adjust our timeline to accommodate for this interruption.
Uncompromising Quality Checks: During the course of our injection molding for the enclosure, it was discovered that some water was able to permeate it. This is unacceptable. We are dedicated to delivering our backers the highest quality product, which means fixing the enclosure injection mold to be watertight.
We understand that this is disappointing news. We are also disappointed by this development. But we assure you that while we are delayed, we are still fully committed to honoring our promise and giving you the best possible leak-detection device there is. We understand that talk is cheap so here is our action plan to keep you informed of our process going forward. We will:
Take you on another manufacturing tour
Offer a demo of the app
Showcase the electronic circuit board
Present Home Assistant
Show you the device being assembled
We sincerely thank you for your support and understanding. As a true start up without any previous financial backing or investments outside Kickstarter, we fully rely on your continued trust and support in order to make Aquaro a success. We can’t wait to deliver you these milestone updates and your (high-quality) Aquaro!
Warmly,
The Aquaro Team